Interview with Marloes (45), Haarlem
On how one change in the water made all the difference for her whole family
Tell me, how did it all start?
My husband and I both have sensitive skin, so when our children developed eczema, I wasn't really surprised. Our daughter had it behind her knees, our son mainly on his arms and stomach. It came and went, but it was always there in small doses. Sometimes the patches were red and dry, sometimes even raw. We applied creams, used detergent for sensitive skin, and tried everything the doctor recommended.
How did that feel for you as a mother?
Honestly, it was quite helpless. You want your children to feel comfortable in their own skin. But I noticed that showering became something they dreaded. It stung, it itched, and then we had to apply sunscreen again. I started to think it was just hereditary and that we'd just have to learn to live with it.
When did you start doubting that idea?
A friend told me her child's skin had improved after she installed a shower filter. She'd read something about hard water and how it can damage the skin barrier. Honestly, I'd never thought about it. We all drink tap water here without any problems, so I never thought shower water could do anything.
What were you doing then?
I looked it up and read that hard water is full of limescale, metals, and chlorine. This can dry out and irritate the skin, especially in children. Then I came across Klense. It looked simple and you could install it yourself. I thought: I'll give this a try.
What happened next?
Within a week, I noticed a difference. My daughter's skin was less red, and she scratched less at night. My own skin also felt softer after showering. It was as if the water suddenly became gentler. No more tightness, no more flakes on my legs.
How are you now?
The children still have the occasional dry patch, but it's nothing like it used to be. We hardly ever have to use ointment anymore. Showering is simply something nice again, not something painful. And that's perhaps the biggest difference: it's become something relaxing again, for everyone.
What would you like to share with other families?
Sometimes the solution isn't yet another cream or ointment, but the water itself. We never would have guessed, but since we started using Klense, our skin finally feels calm. It's a small change that makes a big difference.
