Shipping Methods
At Klense.nl we ship via reliable local couriers within the Netherlands and Belgium .
We always choose the fastest and most careful delivery option for your order.
Postage costs
We offer free shipping on all orders within the Netherlands and Belgium.
Processing time
Orders are typically processed within 1–2 days (Monday to Saturday).
Orders placed before 3:00 PM (GMT+01:00, Amsterdam) will be included in the next shipping round as soon as possible.
Delivery times
The average transport time is 3–7 business days
In most cases you will receive your order within 4–9 business days after placing the order
These terms are indicative and based on normal circumstances.
During holidays or exceptional busy periods, delivery time may be slightly longer.
Track order
Every order is provided with track & trace , so you can easily follow your package all the way to your door.
Damaged or lost shipments
Is your package damaged or hasn't arrived? Please contact our customer service at support@klense.nl .
If your shipment is insured, we will send a replacement product free of charge.
Unaccepted packages
If a package is not accepted and returned to us, the refund will be processed once the package reaches our warehouse.
Address check
Always check that your delivery address is entered correctly.
Once an order has been processed and shipped, we can no longer change the address or reroute the package.
Contact
For questions about shipping or delivery, please contact our team at support@klense.nl