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Privacy Policy

Effective date: 01-11-2025

Welcome to TryKlense.com.

We respect your privacy and do everything we can to protect your personal data.

This privacy policy informs you about how we handle your data when you visit our website (regardless of where you do so), what rights you have, and how the law protects you.

1. Important information and who we are

Purpose of this privacy policy

This privacy policy is intended to provide you with insight into how TryKlense.com collects and processes your personal data during your use of our website.

This also includes data you may provide when purchasing a product, subscribing to our newsletter, or participating in a promotion or contest.

Data controller

Klense B.V. is the data controller and is therefore responsible for your personal data.

Contact details:
Klense B.V.
E-mail: support@tryklense.com

You always have the right to file a complaint with the Dutch Data Protection Authority (the Dutch data protection supervisory authority).
However, we would appreciate it if you contacted us directly first, so that we can resolve your concerns together.

2. What data we collect

We may collect, use, store, and transfer different kinds of personal data about you. These are grouped as follows:

Identity data – first name, last name, username or similar identifier.

Contact details – billing address, delivery address, email address and telephone number.

Financial data – bank account and payment card details.

Transaction data – details about payments to and from you, and about products you have purchased from us.

Technical data – IP address, login details, browser type and version, time zone setting, location, browser plug-ins, operating system and platform, and other technologies that you use to visit our website.

Profile data – your username and password, purchases, orders, preferences, feedback and survey results.

Usage data – information about how you use our website, products, and services.

Marketing and communication data – your preferences for receiving marketing messages and newsletters from us and from third parties, and your communication preferences.

3. How we use your data

We only use your personal data when permitted by law.
We usually do this in the following situations:

  • When it is necessary for the performance of an agreement that we have concluded or are going to conclude with you.

  • When it is necessary for our legitimate business interests (or those of a third party) and your interests or fundamental rights do not outweigh them.

  • When we have to comply with a legal obligation.

4. Sharing your personal data

We may share your personal data with the following parties for the purposes described in this policy:

  • External service providers, such as IT and system administrators.

  • Professional advisors, including lawyers, bankers, accountants, and insurers.

  • Government agencies, when we are legally required to report certain data.

  • Third parties to whom we sell, transfer, or merge (parts of) our business or our assets.

5. International transfer of data

We may store and process your information in locations outside the Netherlands or the European Economic Area (EEA), including the United States.

When we do this, we take all reasonable measures to ensure that your data is processed securely in accordance with this privacy policy and applicable law.

6. Data security

We have implemented appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, used without authorization, accessed, modified, or disclosed.

In addition, we restrict access to your data to employees, agents, contractors, and other third parties who require this data for their work.

They process your data exclusively according to our instructions and are bound by a duty of confidentiality.

7. Retention period of your data

We retain your personal data only for as long as necessary for the purposes for which we collected it, including complying with legal, administrative, or reporting obligations.

8. Your rights

Under privacy legislation, you have certain rights regarding your personal data.

This includes, among other things, the right of access, correction, deletion, restriction of processing, data portability, and objection to processing.

To exercise these rights, you can contact us via support@tryklense.com

9. Third-party links

Our website may contain links to third-party websites, plug-ins, or applications.

By clicking on these links, third parties may collect or share data about you.

We do not control these third-party websites and are not responsible for their privacy policies.

10. Changes to this privacy policy

We may update this privacy policy from time to time.

The most recent version is always published on TryKlense.com and can be identified by the stated effective date.

Changes take effect as soon as the updated policy is published.