Interview with Sarah (43), Manchester
About how one small change in the water made a difference for her entire family.
Tell me, how did it all start?
My husband and I both have sensitive skin, so when our children started developing eczema, I wasn’t really surprised.
Our daughter had it behind her knees, and our son mostly on his arms and stomach. It would come and go, but it was always there in some way. Sometimes the patches were red and dry, and other times they were even a bit raw.
We tried everything. Creams, special detergents for sensitive skin, and all the advice the doctor gave us.
How did that feel for you as a mother?
Honestly, it felt quite helpless.
You want your children to feel comfortable in their own skin. But I noticed showering became something they didn’t enjoy anymore. It would sting, it would itch, and afterwards we had to apply creams all over again.
At some point I started thinking it was just genetic and that we would simply have to live with it.
When did you start questioning that idea?
A friend told me that her child’s skin had improved after she installed a shower filter. She had read something about hard water and how it can affect the skin barrier.
To be honest, I had never thought about that before. We drink tap water every day without problems, so I never considered that the water from the shower could be affecting our skin.
So what did you do?
I started researching it and learned that hard water often contains minerals, chlorine, and other substances that can dry out the skin, especially in children.
That’s when I came across Klense. It looked simple and easy to install yourself, so I thought: why not give it a try?
What happened after that?
Within about a week I started noticing a difference.
My daughter’s skin looked less red and she scratched less at night. Even my own skin felt softer after showering. It almost felt like the water had become gentler.
No more tight feeling, no more dry flakes on my legs.
How are things now?
The children still get a dry spot every now and then, but it’s nothing compared to how it used to be.
We rarely need to use creams anymore. Showering has become something pleasant again instead of something uncomfortable.
And I think that’s the biggest difference: it’s relaxing again for all of us.
What advice would you give to other families?
Sometimes the solution isn’t another cream or lotion, but the water itself.
We never expected that such a small change could make such a noticeable difference. But since we started using Klense, our skin finally feels calm again.
